


About the Location
Montacute House is managed by the National Trust and offers a rare glimpse into Elizabethan life, with its long gallery, ornate plasterwork, and extensive collection of portraits on loan from the National Portrait Gallery.
The new Changing Places facility is located in the main visitor area near the car park, café, and reception — making it easily accessible without needing to enter the historic house itself. This ensures that all guests, including those who are unable to use standard accessible toilets, can enjoy the site comfortably and with dignity.
Inside the Changing Places Facility
Installed to full BS 8300 and Changing Places Consortium standards, the new facility includes:
- Astor OT200 Ceiling Track Hoist – Providing smooth and effortless transfers, this hoist ensures safe movement between the toilet, changing table, and wheelchair.
- Astor Invincible Changing Table – A robust, height-adjustable adult-sized changing bench designed for comfort and safety.
- Astor ABW-CP Height Adjustable Wash Basin – Allowing users to adjust the basin height for easier accessibility.
- KwickScreen Privacy Screen – Offering a discreet and dignified space for changing.
- Peninsular Toilet and Support Rails – Enhancing safety and ease of use for individuals and their carers.
Making Heritage Accessible
Heritage sites can often present unique challenges when it comes to accessibility, but the inclusion of a Changing Places toilet at Montacute House shows that historic environments can adapt without compromising their integrity.
By installing this facility, the National Trust demonstrates its commitment to inclusion — allowing everyone the chance to explore and enjoy Britain’s cultural landmarks.
Supporting Inclusive Tourism
Astor Bannerman continues to work with local authorities, charities, and organisations like the National Trust to support accessibility across the UK. Projects like Montacute House play a key role in making leisure, travel, and cultural exploration available to everyone — regardless of their access needs.
Together with the National Trust, we’re making steps towards a more inclusive future, where everyone can explore and enjoy the UK’s most cherished places.