At Astor Bannerman, we understand that every individual has unique needs when it comes to accessible bathroom solutions. That’s why we work closely with families, Occupational Therapists, and other professionals to design bespoke adaptations that enhance comfort, safety, and independence at home. In this case study, we explore how a carefully chosen bath and supportive features transformed the bathing experience for a young woman with complex care needs.
Bathing Background
Astor Bannerman was contacted to assist a 27-year-old client and her family in finding a safe and comfortable bathing solution. After an initial review of assisted bathing options to ensure that the bath selected suited the needs of the family, Astor Bannerman were approached by the family’s Occupational Therapist, and between them, recommended that the Astor Kiva Bath with Neatfold Stretcher to best accommodate their needs.
To ensure that the family were happy, Astor Bannerman took the Astor Kiva to demonstrate it to the family in order for them to to see and explore it first hand. The decision was made to proceed with this bath, funded through a Disabled Facilities Grant (DFG).
Project Goals and Requirements
- To provide a safer bathing experience and ensuring better submersion in water for warmth and comfort.
- To enable carers to access the bath from both sides by placing the bath in a pier position.
Project Process and Approach
Initial Assessment and Planning
The report from the Occupational Therapist detailing the issues with the previous bath helped guide the team in selecting the Astor Kiva bath. Gary Mercer demonstrated how the neatfold stretcher and bath supports could meet the client’s specific needs. This hands-on approach helped the family make an informed decision about the best solution for the user’s comfort and safety.
Team Members Involved
The project was managed by Gary Mercer, Sales Account Manager (South East), who coordinated with the installations and engineering teams to ensure a seamless process.
Installation Process
The existing bath was removed by a third-party contractor, who also completed the required amendments to the plumbing and electrics. Astor Bannerman provided the contractor with a comprehensive pre-installation guide to ensure all modifications were completed to specification. Once the adjustments were finished, the Kiva bath was delivered and installed.
Solution and Equipment Provided
The Astor Kiva bath was installed, customised with the following features to meet the client’s needs:
- Neatfold stretcher for use as a drying surface, a showering platform, and a changing table.
- Low-profile autofill taps to minimise obstruction.
- Body support cushion, knee support, and grip strip cushion to provide stability and comfort.
These features allowed the client to sit more comfortably, stay warm by being fully submerged in the water, and enjoy longer bathing periods. The neatfold stretcher also addressed the issue of wet surfaces, offering a practical, dry space for carers.
Outcome and Client Feedback
The completed project met the client’s needs effectively, offering a much-improved bathing solution that prioritises comfort and practicality. The Astor Kiva bath and neatfold stretcher have proven to be a better fit for the client compared to their previous bath. The user is now able to sit comfortably in the bath with the support of the body cushion, which helps to keep them submerged and warm for longer periods, enhancing their overall bathing experience.
The neatfold stretcher has also been a welcome addition, as it provides a more comfortable surface for drying and changing compared to the platform of the previous bath. While there were minor adjustments required after installation – such as adding extra drainage holes to the stretcher and providing grip strips for additional comfort – these were quickly resolved by the team.
The client’s mother noted some initial difficulty with water spillage when using the shower before folding the neatfold stretcher, but it was explained that the shower can be operated after folding, which has addressed her concerns.
The family is delighted with the overall comfort and useability of the Astor Kiva Bath and neatfold stretcher and expressed how pleased they are with the way that this assisted bath has improved their bathing experience.
